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Article by Jeremy Gerson · Jan 30, 2015 at 02:33 PM

Studio Error While Loading and problems viewing reports

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Summary: Following an upgrade you may encounter the following error while loading Studio and after clicking "ok" the application will load fine. After Studio opens you may notice an additional error when trying to view reports.

The source of this issue is typically if a user has attempted downgrade to an older version without properly deleting all temporary files on the system, then attempted an upgrade. In order to solve the issue you may perform the following actions:

Access the path %LocalAppData%\QualiSystems\Reports and delete all .tsrpt files.
Run the server config wizard and create a new TestShell Results and Insight Results data base.

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StudioError1.JPG (22.4 kB)

StudioError2.JPG (122.6 kB)

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